Frequently Asked Questions

General Information

What is fahrpool.com?

fahrpool.com is a platform for organizing rideshares to events. Users can offer rides or sign up as passengers to share costs, help protect the environment, and travel more efficiently.

How does fahrpool.com work?

To organize rides to an event, you can create a CARPOOL. All you need to do is enter the location and date of the event. You will then receive a link to the CARPOOL, which you can share with others to organize rides.

Registration

Do I have to register to use fahrpool.com?

No, you don't need to register to use fahrpool.com. The service works entirely without a user account.

What information do I need to provide?

Anyone who wants to offer or use a ride-sharing service must provide the following information: name, email address, and phone number.

Is my information publicly visible?

No, user data is not publicly visible. It is used solely for organizing rideshares and is not published on the website. Only the name provided is displayed on FAHRPOOL for the rideshares or the passengers. However, each FAHRPOOL has its own private link, which is known only to invited participants and is not indexed by search engines.

For drivers

How can I offer a ride?

To offer a ride, open the event’s FAHRPOOL and click “Offer a Ride.” There, you can enter the details of the ride, such as the departure location, departure time, number of available seats, and the cost per passenger. Once the ride has been created, it will appear on the FAHRPOOL page, and other users can sign up as passengers.

How can I manage my trip?

You can manage your ride by clicking the "Edit Ride" link in the confirmation email you received. Clicking this link will grant you exclusive permission to edit your ride.

How can I see who has signed up as a passenger?

You can see who has signed up as a passenger by clicking on your ride listing on the FAHRPOOL page. A list of registered passengers will appear there, including their names and the number of seats they need. You’ll also receive an email with the passengers’ contact information every time someone new signs up.

How do I delete my trip?

You can cancel your ride by clicking the "Edit Ride" link in the confirmation email you received. There you’ll find the option to cancel your ride. Please note that while all registered passengers will be notified by email when you cancel the ride, we still recommend that you also inform them by phone, for example.

For passengers

How do I find a ride?

To find a ride, you'll need the link to the event's CARPOOL page. There, you'll see all available rides, and you can sign up as a passenger. If there isn't a CARPOOL page for the event yet, you can create one yourself and share it with other event participants.

Can I book multiple seats?

Yes, you can book multiple seats by specifying the number of seats you want when you register.

How can I cancel my registration?

You can cancel your registration by clicking the "Link to FAHRPOOL" in the confirmation email you received. Clicking this link will grant you exclusive permission to cancel (delete) your registration.

How do I contact the driver?

If you've signed up as a passenger for a ride-sharing trip, you'll receive the driver's email address and phone number in the confirmation email.